Shipping policy

Processing time
Orders are processed in 1 to 3 business days.  We do our best to process orders as quickly as possible Monday - Friday. (Peak holiday times may take a bit longer to process orders based on our volume.)

Delivery Time

We ship using UPS and their delivery time is generally 3 - 8 days. UPS does not guarantee delivery times.  Please contact us if you have not received your order within 2 weeks. 

LOST MAIL (tracking shows package is still in transit longer than 14 days).

If tracking info shows that your order has not been delivered yet; after 14 days; please let us know by email or phone.  We will consider shipping out a new order/replacement. *If you purchased Shipping Protection with your order; then you would qualify for a free replacement on lost orders.  (*within 21 days of the original order date).  If you did not have Shipping Protection; then a shipping/handling fee of $10 will apply to replacement orders.

Shipping Price: Shipping rates start at $9.95  Due to inflation and increase pricing from carrier services, prices may change occasionally. 

 Customs and import taxes

International Buyers - 

Our shipping rates for international buyers vary based on size and weight.  We use USPS  for international orders. USPS is more cost effective initially, but does not come with insurance. Deliveries can take weeks. Buyers cover any taxes and duty that may be imposed by their local government.  Wallcutz Inc. is not responsible for delays due to customs.